The ARMtech Helpdesk is available to assist users with hardware issues.
Example Helpdesk issues:
• Cannot connect to AgriNet.
• Password is not working or account locked out.
• AgriNet not starting or frozen.
• Printer issues, whether in or out of AgriNet.
• Equipment (computers, printers, networking, etc.) needs repair/replacement.
• Setting up connections to AgriNet, file transfer systems (FTP and SFTP), etc.
Phone: (800) 335-0120 ext. 1005 and ext. 1006
When calling about AgriNet or final transfer issues, please have your username and agency code ready.
The ARMtech Software Help team is available to assist users with the AgriNet suite of programs.
Example Software Help issues:
• Error within AgriNet or AgriNet Adjuster.
• Issues with a PHA account.
• Policy information or document viewing issues.
Phone: (800) 335-0120 ext. 1007
Please have your username and agency code ready.
After 5 p.m. Central Time, phone calls will be auto-forwarded to the on-call phone.
Please leave a detailed message, and a team member will get with you as soon as possible.